Refund Policy

Cancellation & Refund Policy

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Please note that once you purchase an ecourse on the Bounty ICT Ventures website, you automatically agree to our Privacy Policy, Terms of Use, and Refund Policy.

Refunds for e-courses

We will work with you to make you satisfied with our work. However, If you are not 100% satisfied with your purchase, we offer a money back guarantee on e-courses. To be eligible for a refund, you must have completed the training and found it not to have been of value and you have learnt nothing from the content. In some instances where there are exercises to complete, we will request that you send copies of these images or other completed coursework you have completed so I can evaluate why it did not work for you. Then, you can get your money. However, there will be a 3.7% transaction cost charged by credit card processor per transaction

When and how we issue refunds

Upon determining that a cancellation or refund is due to you, we will issue such refund or cancellation within 60 days of   purchasing the course. The request must be sent via email from the email address used to register on our website to buy the course/service. Please mail refund requests to [email protected]

To request a refund within 60 days of purchase -Please send an email to [email protected] with the following details:

  • The name of the eCourse
  • The date you bought it
  • The receipt or proof of purchase
  • The email address you used when you bought the course
  • An explanation of what you didn’t like about it and your reasons for requesting a refund – we need to know what didn’t work for you so we can make changes and improve future eCourses and re-writes.

Multiple payments for the same course

In case participant made extra payment (same course bought multiple times) for the same course, refund will be issued upon request. There will be a 3.7% transaction cost charged by credit card processor per transaction. Refund of the multiple payments made by the customer will be processed via same source (original method of payment) within 7 to 10 working days after initiation by the customer.

Hardware & software maintenance and support services

Bounty ICT Ventures does not offer any refund for hardware & software, maintenance and support services once agreed by the customer.

Training and service cancellations

Customer reservations which are cancelled thirty (30) or more days before the start of the workshop/training will be refunded, in their entirety.

Customer reservations which are cancelled fourteen to thirty (14-30) days from the beginning of the workshop; consultancy or training will be refunded, by fifty percent (50%) of the registration fee.

No refund is offered for any cancellations within two (2) weeks of the start of the workshop.

Web/Graphic design projects:

Full refund: In cases where the project has not been started or if the initial design style has not been approved. The Full Refund policy will initiate after receive the upfront payment date and will take 180 Days to refund the amount.

Partial refund: If there is a failure to deliver as per our delivery policy after the approval of the initial design style. The partial refund will be in proportion to the work completed.

No refunds: i) if the project has been completed and uploaded on the server. ii) If you do not communicate with for more than 30 days following the submission of logo design, web design, or web development. Iii) Client fails to produce needed materials, imagery, or content agreed upon prior to starting project.

 Refund procedure

Any refund will take up to 30 days to process.If all course content was downloaded before the refund was requested, the refund request may be rejected. Finally, students who purchase and refund multiple courses over an extended period may not be allowed to take any other course for abuse of the refund policy.

Changes to payment and refund policy

We reserve the right to change this refunds policy terms and conditions at any time. Any such changes will take effect when posted on the website.

Contact Us

If you have any questions on how to get a refund or before making a purchase, please contact us.

Thank you for your cooperation in complying with Bounty ICT Ventures registration cancellation and refund policy.